Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase and a photo. To start a return, you can contact us at info@restfuldreams.com. If your return is accepted, we'll send you instructions on how to proceed. Items sent back to us without first requesting a return will not be accepted.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items: Certain types of items cannot be returned, like perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Unfortunately, we cannot accept returns on sale items or gift cards.

Digital products: All digital products (downloadable files, e-books, guides, and similar items) are non-refundable. By completing your purchase of a digital product, you acknowledge that you lose your right of withdrawal once the download has begun or access has been granted, in accordance with EU Consumer Rights Directive (2011/83/EU) Article 16(m). Please ensure you review the product description carefully before purchasing.

European Union — Physical goods only: If physical merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Please note: this cooling-off period does not apply to digital products as described above.

Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds: We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days. If more than 15 business days have passed since we've approved your return, please contact us at info@restfuldreams.com.